HealthTap is a telehealth platform that connects you to medical experts. It’s accessible on both web and mobile apps.
They provide virtual consultations and advice for a variety of health issues, such as medication orders, lab orders, and referrals. Furthermore, they have an automated symptom checker and access to 90,000 U.S. doctors across 147 specialties.
HealthTap provides its members with a symptom checker feature to help them recognize symptoms and potential conditions. It can also recommend what steps should be taken next, based on AI-powered algorithms and an extensive network of doctors specializing in various fields.
Furthermore, patients can provide details about their symptoms to a bot for an accurate diagnostic result. This is an essential step as it gives doctors more insight into what the patient is experiencing.
Symptom checkers have proven effective in reducing unnecessary trips to the emergency room, improving patient triage and increasing utilization rates. They provide a cost-effective alternative to nursing call centers and are an invaluable asset for hospital staff.
Live Chat with Doctors
Manage Your Condition with HealthTap’s Live Chat with Doctors feature allows users to engage with a doctor via video chat, text or both. Furthermore, the service allows them to ask anonymous health questions and receive free responses from a doctor within 24 hours.
To take advantage of the service, users must first sign up for a free account and complete an extensive questionnaire about their symptoms, medications and health history. This data is then utilized by HealthTap AI system to decide if medical consultation is necessary.
The company provides budget-friendly virtual primary and urgent care services. It has an expansive doctor network to connect patients with U.S.-licensed doctors in more than 100 specialties, while selling its services to healthcare networks, large employers, and individuals seeking access to quality medical services at reasonable costs.
Personalized Care Plan
The Personalized Care Plan feature of Manage Your Condition with HealthTap allows subscribers to construct a tailored healthcare plan. This strategy is created through conversations between patients and doctors, where they set objectives and develop an action plan for achieving those outcomes.
A chronic condition such as diabetes or asthma can benefit from this plan. It helps patients improve aspects of their physical and mental wellbeing, enhance self-management skills, and minimize side effects.
The service offers a free basic plan and a $99 Prime Plan with one-to-one video consultations with a doctor. It accepts most insurance plans, HSA/FSA funds, as well as discounts and cost-saving options for its subscribers.
Access to a Network of Doctors
Doctors across the HealthTap network can assist you with a wide variety of basic medical concerns. Additionally, they will order lab tests and send prescriptions directly to your home.
HealthTap stands out among other telehealth services by offering members access to a full-time team of physicians who can provide ongoing care for their medical conditions. This guarantees you’re getting the highest quality treatment tailored specifically for your situation.
Additionally, it helps you steer clear of unnecessary trips to the emergency room.
HealthTap’s AI-powered symptom checker can assist in finding the right doctor by suggesting potential causes and indicating whether you should see a healthcare professional.
Concierge, a paid service offered by the company, provides a personal doctor-patient relationship. According to Concierge’s claims, this helps people avoid unnecessary trips to the emergency room and save money on healthcare.